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We answer every email, usually within one business day.

Email: support@everlycart.com
Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time

These might save you time

"Where is my order?" Orders ship within 1–3 business days and arrive in 7–15 business days. Check the tracking link in your shipping confirmation email. If nothing has moved in 5+ days, write to us and we'll chase the carrier.

"It arrived damaged." Send us a photo. We'll ship a replacement or refund you, and in most cases you won't need to send anything back.

"I want to return it." Email us with your order number within 30 days of delivery. See our refund policy.

"The microscope isn't working properly." Tell us what happens and send a short photo or video if you can. Most issues are a quick fix (charging or focus), and we'll walk you through it. If it's faulty, we replace it.

"Do you ship outside the US?" Not yet.

Business details

Zuvoleo, a brand of Larkmond LLC
12436 FM 1960 Rd W, Unit #1510
Houston, TX 77065
United States

Please include your order number when contacting us about an existing order.